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FREE entry for community heroes at Twycross – plus WIN tickets!

Twycross Zoo in the Midlands is offering free entry to all community heroes as a thank you this festive season. All servicemen and women, emergency personnel, NHS staff  and teachers can enjoy a day out at Twycross Zoo free of charge on selected dates throughout December. Plus discounted entry will also be given to accompanying visitors, ensuring a day of festive fun for friends and family too.

Heroes Weekend  Friday 8th – Sunday 10th December 2017
FREE entry for Armed Forces and Emergency Services Personnel for magical moments at Twycross Zoo. Valid ID (e.g. blue light card, MOD card, Veterans Card)

Healthcare Heroes Weekend  Saturday 16th – Sunday 17th December 2017
FREE entry for NHS Personnel on a weekend dedicated to the healthcare heroes with access to all festive events. Valid ID: (NHS Staff card)

Education Heroes Week   Tuesday 26 – Sunday 31 December 2017
FREE entry for Teachers from Boxing day to New Year’s Eve with discounted entry for family and friends. Valid ID (Educational staff ID from any educational Institute)

Visitors will be able to meet Santa each day at 11:15-11:45am and 3-3:30pm for story-telling sessions in the Explorer Café. Written especially for Twycross Zoo, hear the story of William the Donkey, who visitors will also be able to meet, and tales of the wildlife conservation work taking place in the countries Santa visits each year. There will also be the chance to watch Santa feed the penguins and have your photo taken on Santa’s magical  sleigh.

  • WIN free family tickets to Twycross Zoo this Christmas!

For your chance to win family tickets to visit Twycross Zoo (2 adults, 2 children), as well as an otter or penguin encounter on any day throughout December 2017 (subject to availability) simply unlock the key to Christmas by answering this question!

  • What species of penguin does Twycross Zoo care for? 🐧

Send your answer in an email with your full name to by the closing date shown. One correct winner will be selected at random and notified via email. Please see T&C’s below.

  • Closing date: Tuesday 12 December 2017

Twycross Zoo is open from 10am to 5pm daily (except 25th December), with Christmas activities available on the selected dates shown. For more information on Twycross’ Christmas events and to book tickets visit or call 0844 474 1777.

Humboldt penguin – Twycross Zoo


T&Cs – Participants must be aged 18+ and live in the UK.  Participants wishing to enter the competition on behalf of a minor must have permission from the minor’s parent or legal guardian. The winner of the competition will be picked at random and the winning participant will be contacted directly via email.  The winning participant will get one free family admission ticket (2 adults, 2 children) to visit Twycross Zoo, as well as an otter or penguin encounter on any day throughout December 2017 (subject to availability). The tickets must be used by 31st December 2017, no travel or accommodation will be included. If the winning participant does not respond to the correspondence within 24 hours, Twycross Zoo reserves the right to select another winner. The prize is non-transferable and there are no cash alternatives. The prize will automatically be void if sold, offered for sale or if any attempt or offer is made to transfer the prize for value.

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